Our client’s leadership team consists of many executives who promoted into management positions without having prior leadership training and coaching. The need and desire are high amongst the group to learn more and improve their skills allowing them stronger confidence when managing their employees.
livingHR first spoke with the leadership group to learn what areas, if anything specific, were of interested to them. We developed a training course catered to the group to cover items relevant to the managers with topics ranging from compliance and fundamental laws to understand, to communicating with, motivating, and having difficult conversations with employees. We provided information on various case law scenarios and discussed together as a group on how to handle, allowing for peer input, interaction, and information sharing based on real experiences.
The training was a success with the group and was also considered a great team-building session. Some new managers had not received any training on the subjects and for others, it reinforced the knowledge needed to be confident in their management capabilities. Since then, there has been an increase in communication with their teams, which has also increased employee engagement. The leadership team has also shown an interest in continuing efforts to strengthen their skills by putting in place additional training and communication plans